Who We Are

Training and Quality Action Professionals with 25 years experience in cruise-sector training and expertise in assessing the quality of your operations.

What We Do

We conduct training seminars and we measure the quality of your operations and knowledge, from ‘Housekeeping to HACCP’, ‘Service to Lean Six-Sigma’, to help you be at your best with every guest, every time.

Providing Cruise Certificate Programs since 1989.

How We Do It

We offer several mutually supportive services:

VSP Certificate Training – A thorough appraisal of public health operations as required by the U.S.P.H. Vessel Sanitation Program. Learn More
PRP (Property Review Program) – A designation of operational excellence for use as a marketing tool. Learn More
Risk Assessment – A public health and operational measurement service for risk mitigation and quality verification. Learn More

Who We Partner With

Industry Trainers
Organization Development Specialists
Lean Six-Sigma Experts
Public Health Officers
Food and Beverage Suppliers
IT Developers
Public Sector Providers
Hospitality Marketers.

What Other Services We Offer

We’re successful Subject Matter Experts who have facilitated international projects, managed certificate training programs, operated hospitality businesses, and run departments for billion-dollar companies.

Find out how we can improve your business